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Privacy Policy

Kilele Climb Tours & Safaris Company Ltd, (“we,” “us,” “our”) is committed to protecting both the personal as well as business information you share and/or store with us. This Privacy Policy applies to transactions and activities and data gathered through the Clients on Demand Website and interaction you may have with its related Social Media accounts. Please review this Privacy Policy periodically as we may revise it without notice.

Personally Identifiable Information that You Provide to Us

We do not collect personally identifiable information e.g., name, e-mail address, contact or similar information unless you choose to provide it to us. If you voluntarily provide us with personal information, for example by sending an e-mail or by filling out a form and submitting it through our Website, we may use that information only to respond to your message and to help us provide you with the information or services that you request. To the extent that we process your personal information based on your consent, you may withdraw your consent at any time as stated below.

How this Information is Used

The information we collect is used for a variety of purposes, such as:

  • by performing statistical, demographic and marketing analyses of users of our services to improve our relationship with our customers
  • for product development purposes and to generally inform advertisers about the nature of our subscriber base to improve our relationship with our customers;

Direct Communication

An important aspect of our services includes direct communication with our customers. As a result, we will periodically send you communications to your email, text, or voice mailbox, via telephone, fax, cell phone, email, paper mail, or any other delivery method regarding the products or services you may have purchased through this Website. We may also send you information about product or service updates, new features, or information we believe you may find interesting. We may send you information regarding other products and services we offer.

Security of Your Information

The security of personal information is a high priority for us. We seek to use reasonable technical, administrative and physical safeguards to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. You transmit and receive all such information at your own risk.

Social Media Features

Our products and services may use social media features provided by third parties, such as the Facebook Like button. These features may collect your IP address, which page you are visiting on our websites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our websites. Your interactions with these features are governed by the privacy policy of the company providing it.

Third Party Payment Processor

We currently use third-party payment processors which is Pesapal. When making payment, your personal information may be collected by this processors directly and not by us and will be subject to the third-party’s privacy policy. We have no control over and are not responsible for, third parties’ collection, use, and disclosure of your personal information.

Links To Other Websites

This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third-party site or service used in connection with our products and services. The inclusion of a link does not imply endorsement of the linked site or service by us.

Please note that we are not responsible for the collection, usage and disclosure policies and practices (including the data security practices) of other organizations, such as Facebook, Apple, Google, Microsoft or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including any personal information you disclose to other organizations through or in connection with our products and services, including our social media pages.

Third-Party Vendors

In providing our products and services, we use various third-party vendors who may either directly or indirectly collect information from you, including, but not limited to, Facebook, Twitter, Google, and Microsoft. You should review the relevant privacy policies (for further information on how each third party handles your personal information. If you would like a list of all third-party vendors who we currently use, please request the “current third-party vendor list” by emailing us at info@kileleclimb.com.

Non-Personal Information Collected Through Technology and Third-Parties

During your visit as you browse through the website, read pages, or download information, we automatically collect and store the following anonymous information about your visit:

  • the date and time you access our site;
  • the pages You visit on our site;
  • if You navigate to our site by clicking a link, the location of that link;

We use this information, in the aggregate, to make our website more useful to visitors — to learn about the number of visitors to our site and the types of technology used, to detect operational problems, and to improve the website’s overall security.

Disclosure by Necessity

We may occasionally access, preserve, and/or disclose personal information as required by law, for example, to comply with a court order or subpoena or we have a good faith belief that such action is necessary to

  • comply with the law or with legal process;
  • protect and defend our rights and property;
  • protect against misuse or unauthorized use of Our Services; or
  • protect the personal safety or property of our users or the public (among other things, this means that if you provide false information or attempt to pose as someone else, information about you may be disclosed as part of any investigation into your actions).

As we continue to develop our business, we or our affiliates may sell or buy other businesses or entities, or we may merge with another company, or be bought by another company. In such transactions, personal information may be among the transferred assets.

Your information may be stored and processed in any country in which we maintain facilities or conduct operations. By using our Website, your personal information may be transferred outside of your country of use and/or residence.

When your account becomes inactive, your information may remain in our computers, electronic databases, and archives, and may not be reasonably capable of expungement.

Amendments

This Privacy Policy may be amended by us at any time and without notice, but only by amending this Policy as posted on this Website. Any amendments will become effective 30 days after being posted on the website unless circumstances require that a change is immediately implemented.

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